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Frequently Asked Questions & Answers

I forgot my password. What can I do?

Simply click on “Forgot password?” below the login field. You will receive a link by email shortly that you can use to set a new password. Users without an email address, please contact your supervisor.

Please check your spam or junk mail folder. Sometimes it can take a few minutes for the email to be delivered. If nothing has arrived after 10 minutes, try registering again or contact your supervisor.

Make sure your email address is spelled correctly and that your password’s case sensitivity is observed. If this does not work, please contact your supervisor.

Schreiben Sie uns bitte eine Nachricht an info@bkp-compliant.com. Wir löschen Ihren Account für sie und schicken ihnen eine Bestätigung zu.

Yes, that is possible. All you need is a username of your choice (and a password). No email address is required.

Your username is automatically generated from your first and last name during registration (in the format Vorname Nachname, e.g. Eva Muster). Please use this name for your login.